Cookie Policy

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What Are Cookies?


A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions and improve their user experience.


How We Use Cookies


We use cookies to enhance your experience on this website, examples include remembering what items are in your basket, personal information during checkout, analysing user journey and how users interact with this website in order to improve deisgn and overall experience whilst browsing this website.


Cookies we use


WordPress

WordPress is our content management system of choice, primarily the cookies set are to remember login sessions of a user. For information regarding cookies set by WordPress please visit the following link: https://wordpress.org/about/privacy/cookies/.

WooCommerce

WooCommerce cookies enable us to remember items that have been added to the basket by a user. For more information please visit: https://docs.woocommerce.com/document/woocommerce-cookies/

Stripe

Stripe is the platform we use to handle payments taken on our website, for more information please visit: https://stripe.com/cookies-policy/legal

Google Analytics

We use Google Analytics to track how many visitors are using our website, and the pages a user views. For more information please visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Hotjar

Hotjar is an analytics tool which gives us insight into how our users interact with our website; allowing us to identify and fix any issues with navigating the website and overall user experience. For more information, please visit: https://www.hotjar.com/legal/policies/cookie-information


How to manage cookies


Most modern broswers allow you to manage cookies saved on your computer. For example you may wish to accept all cookies or reject all cookies.

Google Chrome

To amend the cookies settings:

  • Click on the chrome menu
  • Select settings
  • Click + Show advanced settings at the bottom of the page
  • Under the Privacy section click the Content settings button
  • In the Cookies section you are able to change the settings, such as allow cookies, remove all cookies, block third party cookies

Further, more detailed instructions are available here: https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647

Internet Explorer 8, 9 and 10

To amend the cookies settings:

  • Select the Tools menu (ALT-X)
  • Select Internet Options
  • Click the Privacy tab
  • Move the slider to choose your preferred settings

For more specialised settings click on the Advanced button, check the Override cookie handling checkbox and modify the settings to suit your requirements. Further instruction are available here: https://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-10

Mozilla Firefox

To amend the cookies settings:

  • Select Options
  • Click the Privacy tab
  • To clear cookies, select the remove individual cookies link
  • To amend the cookie settings, change the Firefox will dropdown in the History section to Use custom settings for history

Further instructions are available here: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari

To amend the cookies settings:

  • Choose Safari settings menu
  • Select Preferences
  • Click the Privacy tab
  • In the block cookies section, specify whether the browser should accept or reject cookies from websites
  • If you want to see which websites store cookies on your computer, click Details
  • If you set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting Never in the “Block cookies” section. When you’re done with the page, block cookies again, and then remove the page’s cookies.

Further details are available here: https://support.apple.com/kb/PH11913

Other browsers

With new devices being created all the time, including tablets and phones it is not possible to list every browser for every device. The best advice is to consult the manufactures website for further instructions regarding cookies.